Products

Attendant

A powerful operator station allowing fast and easy handling of large numbers of phone calls.

Personal Client and ServiceDesk Client

It is an extremely handy tool for employees who regularly need to answer incoming telephone calls from clients.

Manager/Assistant

 A very effective and full-featured system for controlling the selective reachability of employees. Intended for groups of employees who handle each other’s calls.

ServiceDesk

Software for help desks en call centers. Many functions at a very attractive price. Economical alternative to the Cisco Communications Manager.

Toolbar

Extremely useful product running on employee PCs to monitor the telephone reachability of a group of colleagues.

Voicemail

Efficient tool for recording and playing back voicemail messages.

In-House Paging

Module for linking the Cisco Communications Manager to existing paging systems.

Message bridge

Module for presenting (alarm) messages on IP phones. Forwards messages from alarm systems to IP phones.

Voicerecording

Option for recording and storing all calls of a specific IP telephone in their entirety. This applies to both incoming and outgoing calls.

Single LogOn

Module for automatically logging on the telephone (via Extension Mobility) when an employee logs on to the company network on their workstation.

Business emergency assistance

Tool for assistance in handling emergency calls. These may be 112 (or 911) calls or emergency calls that need to be handled internally.