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Telephone directories

Determining employee locations

Caller recognition

Messages to IP telephone

Messages to pager

Automated attendant

Showing locations on floor plan

Visitor registration

Link with calendar

Displaying Presence

Sending e-mail messages

Instant messaging

Broadcasting messages

Presence registration

Real-time reports

Personal Client and ServiceDesk Client

Manager/Assistant

Setting reachability

Managing replacements

Display on IP phone

Reporting missed calls

Management via Internet

Facilities for attendants

Real-time reports

Linking with CRM system

Gathering statistics

User-defined follow-up time

Logging on or off

Automatic answering

Telephony functions

Incoming calls in pop-up

Managing reachability statuses

Sending messages

Consulting calendars

Viewing presence status

Setting via Intranet

Selectable announcements

New voicemail messages

Playing back messages

Selecting announcement

Recording announcements

In-House Paging

Meet-Me and Call-Me calls

Alternative destination

Corporate telephone directory

Various sound signals

User-defined destinations

Overriding active calls

Reviewing alarm messages

Reporting faults

Alarm confirmation

Business emergency assistance

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Selectable announcements

Products

Personal Client and ServiceDesk Client

Manager/Assistant

Setting via Intranet

Selectable announcements

New voicemail messages

Playing back messages

Selecting announcement

Recording announcements

In-House Paging

Business emergency assistance

Selectable announcements

Specific announcements can be activated from the IP phone or using a web browser. Even if a phone is not set to forward all calls to voicemail, callers can be redirected to voicemail when the phone is busy or if the call is not answered. Various announcements can be used for this functionality.

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