Voicerecording

Recording all calls
Option for recording and storing all calls of the Attendants in their entirety. This applies to both incoming and outgoing calls.

Marking recorded calls for archiving
If the recording function has been activated for an IP telephone, all Attendant calls are recorded, but only marked calls will be retained a long time.

With functions to:

• Mark calls for recording / saving
• Set how long to retain marked and unmarked calls, respectively
• Retrieve recordings on the basis of date, time or caller/callee phone number

Easy analysis of sound files
Calls are recorded in stereo: the Attendant user on one channel, the other party on the other channel. This makes it possible, at playback, to clearly distinguish what each participant has said.

Easy playback of sound files
The recordings are stored as wave files in a directory specified by the administrator. The calls can be played back using any standard Media Player.