What is PeterConnects Receptionist for Webex Calling?

Receptionist from PeterConnects is a powerful state-of-the-art telephone operator’s console for Webex Calling  – one that streamlines call handling from a single, integrated ‘pane of glass’. As a web-based, cloud-hosted application, this powerful tool offers a range of smart features that are designed to optimize efficiencies, reduce customer friction, and improve the overall caller experience.

The 4-step Buying Process

Getting started with Receptionist couldn’t be simpler.

First Step: Choose the most appropriate edition of our Webex product. Select either a monthly or yearly commitment.
Second Step: Connect using your Webex Account
Third Step: Fill in your personal data (don’t worry, it’s protected).
Fourth Step: Continue to payment AND… You’re good to go! Receptionist for Webex Calling is yours to start using.

What do I need to have in place?

Thanks to its modern, intuitive user interface and the use of widgets, answering and forwarding incoming calls is easier, faster, and more efficient.

All you need a Cisco Webex Teams account  – plus your organization must be enabled for Webex Calling via the Cisco Cloud Phone System (PBX). Also, to use Receptionist your account needs a Cisco Webex Calling Enterprise License.

When you log in for the first time, you must give permission for Receptionist to use your account. You’ll need to authorize full access to your Webex Teams Account, decryption and encryption, and access to your Webex Calling resources.

Do I need to install any software?

No. You don’t need to install any software on your computer. Receptionist for Webex Calling is a web-based application that you can use via any browser.