News overview

Press Release: Anywhere365 acquires PeterConnects

To further expand its Cloud Contact Center and Enterprise Dialogue Management solutions offering.

Atlanta, London, Brussels, Rotterdam, July 7, 2020 - Anywhere365, the leading provider for Enterprise Dialogue Management and a pioneer in customer service technology for Microsoft Teams, acquires PeterConnects, a provider of advanced communications software solutions for the unified collaboration platforms of Microsoft and Cisco, including the cloud offerings of Microsoft Teams, Cisco Webex Calling and BroadWorks. PeterConnects is Anywhere365’s third acquisition in the last year and leverages the €60 million minority investment received from growth capital firm Bregal Milestone.

PeterConnects First Cisco Partner To Launch Receptionist for Webex Calling

‘Receptionist for Webex Calling’ is the first Unified Communications solution designed for Cisco’s popular collaboration platform.

Maassluis, Netherlands: 02 July, 2020

PeterConnects Premieres All-New Provisioning Module

New telephony software solution mobilises Unified Communications quickly and easily – reducing operational time by up to 85%.

Maassluis, May 27, 2020 - PeterConnects introduces its Provisioning  module – a user-friendly Unified Communications (UC) management tool that enables IT and telephony teams to get new environments up and running quickly – without being reliant on network administrators. 

These new efficiencies save significant amounts of time (up to 85% of UC operational time), money, and are designed to increase productivity.

Expansion Down Under: PeterConnects Appoints Voitec APAC Distributor

PeterConnects unlocks APAC market as Voitec becomes new distribution partner. Australian technology vendor set to boost market penetration across key Asian markets - as well as in Australia and New Zealand,

PeterConnects’ Attendant – Now Available From Your Web Browser

As the world faces what could potentially be an extended period of remote working for many, we wanted to reassure our customers that PeterConnects continues to innovate its products and services to enable them to thrive at this difficult time.

Free licenses for public service organizations till July 2020

Today multiple customers from health care organizations asked us if they could get additional PeterConnects attendant licenses to handle the extra calls they receive because of the corona virus.

PeterConnects introduces new product for BroadSoft: Receptionist

Maassluis, June 17, 2019 - Good news for Broadsoft users who want to handle their incoming calls quickly and professionally: PeterConnects Receptionist for the Broadsoft platform will be on sale in the Netherlands from June 17. 

PeterConnects applications for handling inbound telecommunications have been leading the field on the Cisco and Microsoft platforms for many years. Receptionist was developed specifically for the Broadsoft platform in collaboration with RoutIT and is the first PeterConnects application to be fully cloud-based.

WhatsApp Poised to Become Key Customer Contact Tool for European Businesses

London, 5th February 2019 – More than a fifth (21%) of customer contact employees say that their organisation currently uses WhatsApp when contacting customers today. That’s according to a recent poll across four major European countries (UK, France, Germany and the Netherlands). The survey was carried out for the Customer Contact Radar report, commissioned by PeterConnects, a provider of communication software solutions for Cisco and Microsoft, and conducted by Survey Sampling International.