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PeterConnects introduces new product for BroadSoft: Receptionist

PeterConnects introduces new product for BroadSoft: Receptionist

Maassluis, June 17, 2019 - Good news for Broadsoft users who want to handle their incoming calls quickly and professionally: PeterConnects Receptionist for the Broadsoft platform will be on sale in the Netherlands from June 17. 

PeterConnects applications for handling inbound telecommunications have been leading the field on the Cisco and Microsoft platforms for many years. Receptionist was developed specifically for the Broadsoft platform in collaboration with RoutIT and is the first PeterConnects application to be fully cloud-based.

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WhatsApp Poised to Become Key Customer Contact Tool for European Businesses

WhatsApp Poised to Become Key Customer Contact Tool for European Businesses

London, 5th February 2019 – More than a fifth (21%) of customer contact employees say that their organisation currently uses WhatsApp when contacting customers today. That’s according to a recent poll across four major European countries (UK, France, Germany and the Netherlands). The survey was carried out for the Customer Contact Radar report, commissioned by PeterConnects, a provider of communication software solutions for Cisco and Microsoft, and conducted by Survey Sampling International.  

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