Boost CX With PeterConnects

Our ‘Receptionist’ Will Take Your Call

PeterConnects Receptionist is a powerful state-of-the-art telephone operator console – that is designed to work flawlessly with the BroadWorks platform.

Managing and processing multiple incoming phone calls has never been easier.

What is Receptionist?

Receptionist, from PeterConnects, is a telephone operator console that streamlines call handling from a single, integrated ‘pane of glass’.

A web-based, cloud-hosted application, this powerful tool offers a range of smart features that are designed to optimise efficiencies, reduce customer friction, and improve the overall caller experience.

It’a now available on BroadWorks and can be purchased via our global partner network.

Receptionist is currently available for Webex Calling and BroadWorks.

Improving call handling

Those who regularly handle calls will immediately experience the benefits offered by Receptionist. Features such as contact management, contact monitoring, queue management and retrieval are simple and straightforward.

Add the Receptionist to the tools you’re already using.

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Greater Productivity Means Improved CX

  • Adds context to your calls
  • Improves efficiency and productivity
  • Work independent of location via your web-browser

Easy For End Users

Our partner’s clients know better than anyone that a call can make or break a customer’s experience. We make it easier for them to make it a positive one – every time – thanks to:

See all features

Intuitive user-interface

Receptionist is super simple to access thanks to a single user-friendly one-screen system

Drag and drop call transfer

Our ‘Drag and Drop’ feature makes call transfers easier, faster, and more accurate than ever before

Calendar integration

Get a real-time overview of your colleagues’ calendars

Call-back reminders

Send call-back reminders to unavailable colleagues containing all of the necessary information

Queue support

A call from queues can be received, or a call to an ad hoc number can be transferred

Perfect For Every Organization

If you’re looking for a high-performance communications platform – which your customers will love – then take a look at what Receptionist has to offer. The benefits include:

  • Intuitive and modern customizable interface
  • Future-proof: new functionalities are added regularly
  • User friendly: call back reminders and contact notes
  • Widgets library available

We offer PeterConnects’ Receptionist module to customers via an extensive partner network. Users find the modern interface intuitive and simple to use, and they find that the additional functionalities not only make call handling easier, it also enables them to focus on the caller’s needs.

Need more information about this product?

Download our brochure


Got Questions?
We Have Answers.

What is the PeterConnects Receptionist for BroadWorks?

What do I need to start with Receptionist for BroadWorks?

Is the free trial really free?

Do I need to create an account for Receptionist for BroadWorks?

Do I need to install a software for Receptionist for BroadWorks?

Experience the benefits of PeterConnects Receptionist yourself!

Schedule your demo!

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