As the world faces what could potentially be an extended period of remote working for many, we wanted to reassure our customers that PeterConnects continues to innovate its products and services to enable them to thrive at this difficult time.
As part of these efforts, our Attendant product is now also cloud-based. This means that end users can directly access it online via their chosen web browser – if they have the right VoIP infrastructure and softphone access.
Attendant is built on modular software architecture, giving users the flexibility and functionality they need to communicate with customers from any location – on- or offsite.
Its user-friendly interface, customisable widgets, omnichannel support, and compatibility with Cisco and Microsoft make Attendant a popular service with customer service professionals and frontline call handlers.
We are currently offering the Attendant web version (cloud edition) for free to all of our customers – until the end of June 2020.